Refund policy

Return Policy
Effective Date: AUGUST 31, 2025

Thank you for shopping with By Didi Lea. We take pride in the quality of our products and customer satisfaction is very important to us.

All Sales Are Final

Please note that all sales are final. We do not offer refunds, returns, or exchanges for any products once your purchase is complete.

Damaged or Defective Items

While we do our best to ensure that your items arrive in perfect condition, we understand that damages can occasionally occur during shipping. If you receive a damaged or defective item, please contact us within 3 days of delivery so we can review the issue.

To report a damaged item, please email us at BYDIDILEA@GMAIL.COM or contact through our website with the following information:

• Your full name and order number

• A clear photo of the damaged or defective item

• A brief description of the issue

Once we review your request, we’ll be in touch with next steps. If the item is confirmed to be damaged or defective, we will offer a replacement or store credit, depending on the situation and item availability.

Contact Us

If you have any questions about your order, please don’t hesitate to contact us at:
BYDIDILEA@GMAIL.COM
Or through our contact form https://bydidilea.com/pages/contact.

We appreciate your support and understanding.

xx - By Didi Lea